VINtoRegCheckSend your question
Before you order
If you have a short chassis number, uncertain characters or a vehicle that may not have a UK registration, explain the question before paying. Do not change a VIN simply to fit the form. We can discuss whether the report is appropriate without you making a second or unnecessary request.
Help with an existing request
Include the order reference if available and describe what happened. If payment is pending or you cannot tell whether it completed, say so rather than paying again. If your report email address was mistyped, tell us which part needs correcting without sending sensitive payment information.
For a discrepancy, identify the item you want clarified and the date of the relevant paperwork. Start with a description rather than sending a full document containing unrelated personal details.
Useful pages while you wait
Our FAQ explains the form and email delivery. Pricing sets out the £7 report, and how it works describes each step. We do not publish unconfirmed support hours or a response deadline.
Questions about this page
Should I pay again if I entered the wrong email?
No. Contact us about the existing request instead.
Do I need to send the whole V5C?
No. Start by describing the question and include only information relevant to the request.